PPM Database Issue – Resolution Steps

Category: Knowledgebase

Overview If you experience issues with the PPM database (such as application errors, missing data, or connection problems), please follow the steps below to refresh and download the latest database fi...

PPM Folder Access Issue – Read-Only and Permission Settings

Category: Knowledgebase

Problem Users are unable to modify files, save changes, or access certain folders within the PPM directory due to incorrect folder attributes or insufficient Windows permissions. Symptoms Unable to ...

PPM Installation Guide

Category: Knowledgebase

Overview This article explains how to download and install the latest PPM package on your computer. Step 1: Download the Latest PPM Package Please download the latest PPM installation package using t...

Installing PPM Beta Version

Category: Knowledgebase

Overview This article explains how to install the PPM Beta version using the provided installation package. The package includes a VBScript that will: Download the latest PPM Beta version Install/upd...

PPM Background Tools – Mandatory Installation & Troubleshooting Guide

Category: Knowledgebase

  Required setup instructions and solutions for common SharePoint connection errors Overview The PPM Background Tools are required for all users working with PPM Software. The tool must be installed a...

How to Fix "Run-time error '91'" (Reset JSON Settings)

Category: Knowledgebase

When attempting to open the application, some users may encounter a Microsoft Visual Basic error dialog box that prevents them from proceeding. The error message reads: Run-time error '91': Object va...